Harvard Business School Working Knowledge

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Updated: 1 hour 35 min ago

Do We Need an Artificial Intelligence Czar?

Wed, 01/02/2019 - 00:00
Artificial intelligence technologies could create more economic opportunity than entire industries. But AI poses threats as well and US political leaders seem unaware of potential consequences. Do we need an AI czar? asks James Heskett.by James Heskett9100James L. Heskett6842What Do You Think?

Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance

Thu, 12/27/2018 - 00:00
This paper by my C. Edmondson and colleagues focuses on the critical role of work teams, arguing that managers must leverage the knowledge generated by teams to support innovation and strategic change.by Jean-François Harvey, Henrik Bresman, and Amy C. Edmondson9099Amy C. Edmondson6451Working Paper Summaries

Most Popular Stories and Research Papers of 2018

Thu, 12/20/2018 - 00:00
The most-read stories on Harvard Business School Working Knowledge in 2018 included topics as wide-ranging as the children of working moms, downsides of the open office, and work unhappiness. What do you think were the most powerful business trends of the year?by Sean Silverthorne9095Research & Ideas

Using Fintech to Disrupt Eastern Bank from Within

Thu, 12/20/2018 - 00:00
Re: Karen Mills9096Karen Mills123725Cold Call Podcast

Near Year, New Habits

Wed, 12/19/2018 - 00:00
You are resolved to turn over a new leaf in 2019. Maybe become a better boss or crank up the productivity. What are the best ways to put these good intentions into practice?by Sean Silverthorne8861Sharpening Your Skills

Find and Replace: R&D Investment Following the Erosion of Existing Products

Wed, 12/19/2018 - 00:00
This study by Joshua Krieger and colleagues sheds light on how product outcomes shape the direction of innovation and markets for technology.by Joshua Krieger, Xuelin Li, and Richard T. Thakor9097Joshua Lev Krieger951435Working Paper Summaries

New Research and Ideas, December 18, 2018

Tue, 12/18/2018 - 00:00
The Orphan Drug Act impacts product development ... Go team! How team learning spurs firm success ... The rise of OYO Rooms in India.Dina Gerdeman9094First Look

Women Receive Harsher Punishment at Work Than Men

Mon, 12/17/2018 - 00:00
Women caught in misconduct were 20 percent more likely to be fired and 30 percent less likely to find new employment in the financial services industry, reports new research by Mark Egan and colleagues.by Michael Blanding9079Mark L. Egan774513Research & Ideas

Free Trade Needs Nurturing—and Other Lessons from History

Tue, 12/11/2018 - 00:00
Global free trade is not the natural order of things, so it needs to be carefully tended to and maintained. Sophus Reinert and Dante Roscini discuss trade over time and what history teaches.by Staff9087Dante Roscini100370Sophus A. Reinert603179Research & Ideas

New Research and Ideas, December 11, 2018

Tue, 12/11/2018 - 00:00
Platforms compete in UK betting industry ... Oral history sheds light on corruption ... Startup considers risks vs. rewards of new technology.Dina Gerdeman9089First Look

Platform Competition: Betfair and the U.K. Market for Sports Betting

Mon, 12/10/2018 - 00:00
Since the early 2000s, online betting exchanges have had a new relationship with customers relative to traditional bookmakers, providing a platform to match individuals willing to lay and back the same outcome. This study shows how exchanges’ platform design choices have major implications for their likelihood of success.by Ramon Casadesus-Masanell and Neil Campbell9090Ramon Casadesus-Masanell24279Working Paper Summaries

Oral History and Writing the Business History of Emerging Markets

Fri, 12/07/2018 - 00:00
Oral history is a valuable resource to explore how businesses developed and functioned in Africa, Asia, and Latin America, regions with a growing share of global economic activity and the majority of the world’s population. While oral history is not uncritical, it provides openings for opinions, voices, and judgements on events on which there was often silence.by Geoffrey Jones and Rachael Comunale9088Geoffrey G. Jones24276Working Paper Summaries

Honda Created a Civic for Very Light Jets. How High Will It Fly?

Thu, 12/06/2018 - 00:00
Re: Gary P. Pisano9086Gary P. Pisano6530Cold Call Podcast

Why Managers Should Reveal Their Failures

Wed, 12/05/2018 - 00:00
If you want to get your messages through to employees, be ready to confess your own management shortcomings, counsels Alison Wood Brooks.by Dina Gerdeman9081Alison Wood Brooks684820Research & Ideas

The Salary Taboo: Privacy Norms and the Diffusion of Information

Wed, 12/05/2018 - 00:00
Barriers to the diffusion of salary information have implications for a wide range of labor market phenomena. This study of employees of a real organization shows that individuals significantly misinterpret their peers’ salaries, partly due to pervasive preferences for concealing own salary, and a potentially strategic decision of high earners to withhold their personal information.by Zoë B. Cullen and Ricardo Perez-Truglia9085Zoe B. Cullen879471Working Paper Summaries

New Research and Ideas, December 4, 2018

Tue, 12/04/2018 - 00:00
Work-from-anywhere policies work—sometimes ... Hello? Who’s listening to earnings calls? ... The risk of doing business overseas.Dina Gerdeman9082First Look

Work from Anywhere or Co-locate? Autonomy versus Learning Effects at the United States Patent Office

Tue, 12/04/2018 - 00:00
Managers often ask whether worker productivity rises or falls with work-from-anywhere (WFA) policies. This study of a real firm presents robust econometric evidence that WFA regimes can have positive effects on net worker output, especially for experienced hires working interdependently. For new hires, however, colocation is often needed to facilitate their learning.by Prithwiraj Choudhury, Cirrus Foroughi, and Barbara Larson9084Cirrus Foroughi779180Prithwiraj Choudhury327154Working Paper Summaries

How Companies Can Increase Market Rewards for Sustainability Efforts

Mon, 12/03/2018 - 00:00
There is a connection between public sentiment about a company and how the market rewards its corporate social performance, according to George Serafeim.by Rachel Layne9083George Serafeim15705Research & Ideas

What’s the Best Administrative Approach to Climate Change?

Fri, 11/30/2018 - 00:00
Addressing climate change is a massive undertaking for global society, involving local, national, and multinational entities. James Heskett asks how such an effort should be managed from an administrative perspective.by James Heskett9080James L. Heskett6842What Do You Think?

On Target: Rethinking the Retail Website

Wed, 11/28/2018 - 00:00
Target is one big-brand retailer that seems to have survived and even thrived in the apocalyptic retail landscape. What's its secret? Srikant Datar discusses the company's rigorous focus on data.by Dina Gerdeman9078Srikant M. Datar6443HBS Case

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