Harvard Business School Working Knowledge

New Research and Ideas, April 30, 2019

Tue, 04/30/2019 - 00:00
Why did people vote for Trump again? ... A peek at Nike's digital strategy ... How the financial crisis caught us by surprise.Dina Gerdeman9209First Look

Is the Digital Age Making Us Petty?

Mon, 04/29/2019 - 00:00
Mobile payment apps help us keep track of shared costs but may also frustrate personal relationships. Research into perceived pettiness by Tami Kim, Ting Zhang, and Michael I. Norton.by Kristen Senz9207Michael I. Norton326229Ting Zhang567321Research & Ideas

Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

Thu, 04/25/2019 - 00:00
Startup incubators used by cities and companies to jump-start innovation have a problem to overcome. Attendees tend to network with people they already know, says research by Rembrand M. Koning.by Danielle Kost9208Rembrand M. Koning876389Research & Ideas

The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention

Wed, 04/24/2019 - 00:00
Amazon's power in the retail sector puts price pressure on what competitors charge, with implications for how federal regulators govern inflation, says Alberto F. Cavallo.by Roberta Holland9206Alberto F. Cavallo394129Research & Ideas

New Research and Ideas, April 23, 2019

Tue, 04/23/2019 - 00:00
Tips for becoming a new manager ... A look at the financial gatekeeping role ... Finding a moral corporate compass.Dina Gerdeman9204First Look

Micromanagers in the Making? Why Salespeople Struggle to Lead

Mon, 04/22/2019 - 00:00
When salespeople become managers, they often do a horrible job. Four key steps can help them—and all soon-to-be managers—make the shift, says Frank V. Cespedes.by Dina Gerdeman9203Frank V. Cespedes126057Research & Ideas

Government Technology Policy, Social Value, and National Competitiveness

Mon, 04/22/2019 - 00:00
This study examines the impact of a French law requiring government agencies to favor open source software (OSS) over proprietary software in technology procurement processes. Results suggest a cost-effective policy lever that countries can use to both create global social value and increase their own national competitiveness.Re: Frank Nagle9205Frank Nagle566431Working Paper Summaries

Open Innovation Contestants Build AI-Based Cancer Tool

Thu, 04/18/2019 - 00:00
Radiation oncologists are few in number, especially if you are nowhere near a cancer facility. Could artificial intelligence be used to deliver an oncologist's skills for radiation therapy? Karim R. Lakhani discusses a uniqure open innovation experiment.by Martha Lagace9202Karim R. Lakhani240491Research & Ideas

How Managers Can Stifle Creativity

Wed, 04/17/2019 - 00:00
3QUESTIONS: Teresa Amabile discusses the roots of creativity, how to achieve more of it, and combining it with artificial intelligence.by Danielle Kost9199Teresa M. Amabile6409Research & Ideas

Would You Live in a Smart City Where Government Controls Privacy?

Wed, 04/17/2019 - 00:00
Toronto is experimenting with smart-city concepts envisioned by Google spinoff Sidewalk Labs. Harvard Business School Professors Leslie John and Mitch Weiss discuss the tradeoffs of using technology to improve modern city life at potential costs to digital privacy. Is it worth it?9197Cold Call Podcast

Can Biometric Tracking Improve Healthcare Provision and Data Quality? Experimental Evidence from Tuberculosis Control in India

Tue, 04/16/2019 - 00:00
This paper shows the benefits of biometric technology for strengthening service delivery and improving the reliability of government data at tuberculosis treatment centers in India.by Thomas Bossuroy, Clara Delavallade, and Vincent Pons9201Vincent Pons736825Working Paper Summaries

New Research and Ideas, April 16, 2019

Tue, 04/16/2019 - 00:00
What will happen to my job? ... The quest for a value-based health care system ... How open source software is affecting firm productivity.Dina Gerdeman9196First Look

Infographic: Can I Please Speak to an Actual Person?

Mon, 04/15/2019 - 00:00
Customers still want the option to access human help in automated service—even if they don't use it, says research by Michelle A. Shell and Ryan W. Buell.by Katherine Vizcardo and Danielle Kost9198Ryan W. Buell320524Michelle A Shell701117Research & Ideas

Trade Secrets Protection and Antitakeover Provisions

Wed, 04/10/2019 - 00:00
The study examines managers’ responses when facing an increased threat of their firm being acquired. Results add to our knowledge of the use of antitakeover provisions.by Aiyesha Dey and Joshua White9195Aiyesha Dey340604Working Paper Summaries

How Entrepreneurs Can Turn Lead Into Gold

Wed, 04/10/2019 - 00:00
Innovative about creating new products, entrepreneurs often lose imagination when it comes to funding their dreams. Andy Wu reveals alternatives beyond friends and family.by Michael Blanding9193Andy Wu871877HBS Case

Formal Employment and Organized Crime: Regression Discontinuity Evidence from Colombia

Tue, 04/09/2019 - 00:00
Using data from Colombia’s second-largest city, Medellín, this study tests the relationship between formal employment and participation in crime at the individual level. Results shed light on deterring criminality through improving access to formal sector employment.by Gaurav Khanna, Carlos Medina, Anant Nyshadham, and Jorge Tamayo9194Jorge Tamayo1063486Working Paper Summaries

New Research and Ideas, April 9, 2019

Tue, 04/09/2019 - 00:00
Tips for motivating workers ... The challenges of operating in emerging markets ... Israeli nutritional startup considers target market.Dina Gerdeman9191First Look

The Life of Luxury and How to Sell It

Mon, 04/08/2019 - 00:00
Luxury is its own market, but who shops there? Who sells there? What's the best strategy? Researchers at Harvard Business School examine consumerism at the top of the curve.by Sean Silverthorne9192Sharpening Your Skills

Can Mark Zuckerberg Rebuild Trust in Facebook?

Thu, 04/04/2019 - 00:00
9190Cold Call Podcast

Women Pay a Higher Career Price in Today's Always-On Work Culture

Thu, 04/04/2019 - 00:00
In industries that prize overwork, both men and women pay the price of missed time with family. But the career damage is more severe for women, says Robin Ely.by Danielle Kost9184Robin J. Ely7287Research Event