Harvard Business School Working Knowledge

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

Thu, 10/14/2021 - 00:00
For many companies, returning to the office has felt like a rollercoaster of worry, excitement, and uncertainty. Members of the Harvard Business School faculty offer advice to help managers restore calm.by Kristen Senz9844In Practice

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

Tue, 10/12/2021 - 00:00
Team owners think they need marquee names or slick stadiums to prosper, but research by Karim Lakhani and Patrick Ferguson suggests that fans want something far simpler: suspense.by Rachel Layne9840Research & Ideas

How Newspaper Closures Open the Door to Corporate Crime

Fri, 10/08/2021 - 00:00
Research by Jonas Heese illustrates the critical watchdog role that newspapers play for companies, and the problems that arise when they go out of business.by Avery Forman9841Research & Ideas

How Do We Make Sure the Right People End Up with Power in Organizations?

Mon, 10/04/2021 - 00:00
A new book argues that companies need to reward humility and empathy—antidotes to the hubris and self-focus of excess power. But is that easier said than done? asks asks James Heskett.by James Heskett9842What Do You Think?

Dying to Lead: How Reaching the Top Can Kill You Sooner

Fri, 10/01/2021 - 00:00
A study of General Electric employees by Tom Nicholas shows how the stress of chasing professional success can shorten an executive's life.by Jay Fitzgerald9838Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

Wed, 09/29/2021 - 00:00
After a successful launch, entrepreneurs struggle to anticipate the complexities of product upgrades, says research by Andy Wu and Aticus Peterson. They offer three tips to help startups avoid disastrous delays.by Rachel Layne9837Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

Mon, 09/27/2021 - 00:00
Want your colleagues to see your Vegas vacation photos? Research by Lakshmi Ramarajan and colleagues offers reasons to think twice about connecting with people you manage on social media.by Rachel Kim Raczka9839Research & Ideas

The Growth Engine Too Many Companies Overlook: Employees

Fri, 09/24/2021 - 00:00
Companies trying to innovate or acquire their way to growth should consider another strategy: economic engagement. Dennis Campbell says five steps can help organizations cultivate an ownership mindset among employees.by Michael Blanding9832Research & Ideas

Readers Ask: How Can I Gain Power and Influence?

Tue, 09/21/2021 - 00:00
Who has the real power in an organization? Julie Battilana says it comes down to two questions. She discusses power and more on Working Knowledge’s “Office Hours” series.by Kristen Senz9836Office Hours

Why JPMorgan Chase Is Committed to Improving Racial Equity in Banking

Tue, 09/21/2021 - 00:00
9835Cold Call Podcast

How Much Is Freedom Worth? For Gig Workers, a Lot.

Fri, 09/17/2021 - 00:00
In the booming gig economy, does the ability to set your schedule outweigh having sick leave and overtime? Felix Oberholzer-Gee and Laura Katsnelson turn to DoorDash drivers to find out.by Lane Lambert9833Research & Ideas

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

Fri, 09/17/2021 - 00:00
Eugene Soltes explains why the fraud case against the Theranos cofounder isn't as simple as it seems, and why a conviction probably wouldn't deter unethical behavior from others.by Christina Pazzanese, Harvard Gazette9831Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

Wed, 09/15/2021 - 00:00
People often go out of their way to avoid unpleasant information, but not always for the reasons you might expect. Research by Christine Exley and colleagues.by Kristen Senz9830Research & Ideas

Science: The Unlikely Frontier for New Business Ideas

Mon, 09/13/2021 - 00:00
Iterative R&D might get products to market quickly, but innovation grounded in scientific research tends to be more valuable, says research by Joshua Lev Krieger and colleagues.by Avery Forman9829Research & Ideas

How to Lead through a Merger: US Airways and American Airlines

Tue, 09/07/2021 - 00:00
9828Cold Call Podcast

Who Pays For Wildfire and Hurricane Damage? Everyone.

Tue, 09/07/2021 - 00:00
Think only coastal states will bear the costs associated with rising seas? Research by Ishita Sen and colleagues shows how homeowners everywhere pay for climate change, regardless of location.by Kristen Senz9826Research & Ideas

Can We Train for Trust?

Wed, 09/01/2021 - 00:00
A culture of trust can improve employee—and company—performance. But can leaders be trained to foster trust among those they lead? asks James Heskett.by James Heskett9827What Do You Think?

How Women Can Learn from Even Biased Feedback

Wed, 09/01/2021 - 00:00
Gender bias often taints performance reviews, but applying three principles can help women gain meaningful insights, says Francesca Gino.by Francesca Gino9825Op-Ed