Harvard Business School Working Knowledge

Big Infrastructure May Not Always Produce Big Benefits

Wed, 08/07/2019 - 00:00
Government spending on bridges, roads, and other infrastructure pieces does not always ignite economic good times, say William Kerr and Ramana Nanda. The key question: Are financiers nearby?by Martha Lagace9283William R. Kerr337265Ramana Nanda294193Research & Ideas

Super Bowl Ads Sell Products, but Do They Sell Brands?

Tue, 08/06/2019 - 00:00
Re: Shelle M. Santana9282Shelle M. Santana737522Cold Call Podcast

Has the Twitter Age Left the Case Method Behind?

Thu, 08/01/2019 - 00:00
Is the case method, one of the most used teaching methodologies at Harvard Business School and elsewhere, showing its age? asks James Heskett.by James Heskett9281James L. Heskett6842What Do You Think?

Distressed Employees? Try Resilience Training

Wed, 07/31/2019 - 00:00
Depressed employees are up to five times more likely to experience work-related problems than employees with chronic physical illnesses. So why aren't employers helping them? asks Ashley Whillans.by Dina Gerdeman9274Ashley V. Whillans943704Research & Ideas

‘Organizing’, ‘Innovating’, and ‘Managing’ in Complexity Space

Tue, 07/30/2019 - 00:00
This paper explores organizational complexity by proposing a two-dimensional framework to help us understand organizational coping mechanisms and failure modes.by Michael C. Moldoveanu9280Mihnea C. Moldoveanu10609Working Paper Summaries

How Companies Benefit When Employees Work Remotely

Mon, 07/29/2019 - 00:00
Letting independent workers choose their locations can boost companies, employees, and even the economy, according to research by Prithwiraj Choudhury and colleagues.by Kristen Senz9279Prithwiraj Choudhury327154Research & Ideas

Does Facebook's Business Model Threaten Our Elections?

Sat, 07/27/2019 - 00:00
America's 2016 presidential election was the target of voter manipulation via social media, particularly on Facebook. George Riedel thinks history is about to repeat itself.by George Riedel9273George A. Riedel48201Op-Ed

Can These Business Students Motivate Londoners to Do the Right Thing?

Wed, 07/24/2019 - 00:00
In the Harvard Business School course Behavioral Insights, students work in the UK with psychology experts to understand what motivates consumers and workers. What they learn can help businesses of all types, says Michael Luca.by Dina Gerdeman9278Michael Luca602417Lessons from the Classroom

How To Be a Digital Platform Leader

Mon, 07/22/2019 - 00:00
The most valuable companies in the world have one thing in common: all are leaders in the platform economy. In a new book, David Yoffie and colleagues identify key strategies and tactics for success on digital platforms.by Martha Lagace9272David B. Yoffie6577Book

Why Do User Communities Matter for Strategy?

Sun, 07/21/2019 - 00:00
Communities of users are shaping the industrial landscape and contributing to the innovations we use every day. The effects of user communities on firms, industries, and society will continue to grow. This article discusses the relationship between user communities and firms to shed light on avenues for future research in business strategy.by Sonali K. Shah and Frank Nagle9271Frank Nagle566431Working Paper Summaries

The Internet of Things Needs a Business Model. Here It Is.

Thu, 07/18/2019 - 00:00
Companies have struggled to find the right opportunities for selling the Internet of Things. Rajiv Lal says that’s all about to change.by Michael Blanding9266Rajiv Lal6497Lessons from the Classroom

Juul's Mission: Convince 1 Billion Smokers to Switch Habits

Tue, 07/16/2019 - 00:00
In his case, JUUL and the Vaping Revolution, Harvard Business School Professor Mike Toffel discusses the controversy surrounding the exponential growth of JUUL vaping products in 2018, in particular the success of its e-cigarettes with teenage high school students who had never smoked.9269Cold Call Podcast

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

Mon, 07/15/2019 - 00:00
Mihir Desai explains how managers can increase their understanding of how finance works. EXCERPT: Three valuation mistakes to avoid.by Dina Gerdeman9270Mihir A. Desai6585Book

Deconstructing 'Customer Experience'

Thu, 07/11/2019 - 00:00
Providing great customer service is no longer confined to just one department. Today it's callled the "customer experience," and everyone in the company is responsible for exceeding expectations.by Sean Silverthorne9268Sharpening Your Skills

Are Paywalls Saving Newspapers?

Mon, 07/08/2019 - 00:00
Newspapers with reputable brands and unique content are finding success behind paywalls. For most papers, however, the future is not so clear, says Doug J. Chung.by Kristen Senz9265Doug J. Chung643341Research & Ideas

Walmart's Workforce of the Future

Sun, 07/07/2019 - 00:00
A recent case study by William Kerr explores Walmart's efforts on workforce makeup and training, digital infrastructure, and automation technology.by Julia Hanna9264William R. Kerr337265HBS Case

The Controversial History of United Fruit

Wed, 07/03/2019 - 00:00
Re: Geoffrey G. Jones9257Geoffrey G. Jones24276Cold Call Podcast

Risk-Mitigating Technologies: The Case of Radiation Diagnostic Devices

Tue, 07/02/2019 - 00:00
Using media coverage of over-radiation accidents involving CT scanners, the researchers study the impact of consumers’ risk perception on firm innovation.by Alberto Galasso and Hong Luo9262Hong Luo601709Working Paper Summaries

The Airbnb Lesson for Startups? Success Takes More Than Technology

Mon, 07/01/2019 - 00:00
As investors speculate about the timing of an Airbnb IPO, Thales S. Teixeira discusses the analog tactics and economic conditions that helped catapult the company.by Danielle Kost9258Research & Ideas

Are Super Stretch Goals Only for the Very Young?

Mon, 07/01/2019 - 00:00
Forget about management by objectives. Today's flashy performance motivators are 'super stretch goals,' and they have Silicon Valley buzzing. But can their audacious targets be managed properly? asks James Heskett.by James Heskett9263James L. Heskett6842What Do You Think?