Harvard Business School Working Knowledge

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Updated: 1 hour 39 min ago

How Helena Rubinstein Used Tall Tales to Turn Cosmetics into a Luxury Brand

Thu, 03/14/2019 - 00:00
Re: Geoffrey G. Jones9167Geoffrey G. Jones24276Cold Call Podcast

Ignore This Advice at Your Own Peril

Wed, 03/13/2019 - 00:00
Refusing to act on advice from a respected colleague or mentor can backfire and damage your working relationship, a new study says. Hayley Blunden explains the career implications of seeking counsel from others.by Dina Gerdeman9165Hayley Blunden743120Leslie K. John589473Francesca Gino271812Alison Wood Brooks684820Research & Ideas

The Consequences of Invention Secrecy: Evidence from the USPTO Patent Secrecy Program in World War I

Wed, 03/13/2019 - 00:00
Information plays a critical role in technological progress, yet many inventors opt for trade secrecy to protect their intellectual property. This paper studies the myriad repercussions of concealing new inventions through the lens of a systematic and sweeping invention secrecy policy implemented by the USPTO during World War II.by Daniel P. Gross9171Daniel P. Gross772591Working Paper Summaries

New Research and Ideas, March 12, 2019

Tue, 03/12/2019 - 00:00
Dina Gerdeman9166First Look

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

Mon, 03/11/2019 - 00:00
Countries such as Israel now realize they need to engage in public diplomacy as well as foreign diplomacy, and in place branding, not just political advocacy, says Elie Ofek.by Danielle Kost9155Elie Ofek13407Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

Fri, 03/08/2019 - 00:00
After a lengthy courting process, Amazon thought its plans for a New York HQ campus was in the bag. But the company failed a primary goal of negotiations, says James Sebenius.by James K. Sebenius9164James K. Sebenius6550Research & Ideas

Calculators for Women: When Identity Appeals Provoke Backlash

Thu, 03/07/2019 - 00:00
With calculators targeted to women and laundry products aimed at men, examples of identity-based labeling—or “identity appeals”—abound in advertising and marketing. Five studies show when and why such identity appeals backfire. Identity appeals may fail equally whether they evoke negative or just milder stereotypes.by Tami Kim, Kate Barasz, Leslie John, and Michael Norton9163Kate Barasz566390Leslie K. John589473Michael I. Norton326229Working Paper Summaries

Has the Glass Ceiling Been Broken (or at Least Cracked)?

Wed, 03/06/2019 - 00:00
Harvard Business School researchers have been at the forefront of studies on gender discrimination. On the eve of International Women's Day 2019, here is what they've discovered so far.by Sean Silverthorne9156Sharpening Your Skills

New Research and Ideas, March 5, 2019

Tue, 03/05/2019 - 00:00
Dina Gerdeman9153First Look

The Impacts of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment

Tue, 03/05/2019 - 00:00
This paper challenges the logic that making it easier for consumers to search across a wide assortment of products is the best strategy for online retailers.by Donald Ngwe, Kris J. Ferreira, and Thales Teixeira9162Donald K. Ngwe737517Kris Johnson Ferreira773347Thales S. Teixeira522373Working Paper Summaries

The Revision Bias

Mon, 03/04/2019 - 00:00
Nine studies document the revision bias: the tendency to prefer things that were revised, regardless of whether the revised versions are objectively better than their predecessors.by Ximena Garcia-Rada, Leslie John, Ed O’Brien, and Michael I. Norton9157Ximena Garcia-Rada776128Leslie K. John589473Michael I. Norton326229Working Paper Summaries

What’s the Antidote to Surveillance Capitalism?

Mon, 03/04/2019 - 00:00
Google's founding ignited the “darkening of the digital dream,” according to a new book that critiques companies who thrive off our personal data. How can consumers fight back? asks James Heskett.by James Heskett9154James L. Heskett6842What Do You Think?

Strict ID Laws Don’t Stop Voters: Evidence from a U.S. Nationwide Panel, 2008–2016

Sun, 03/03/2019 - 00:00
Evidence on the consequences of strict ID laws adopted between 2008 and 2016 shows no significant negative effect on registration or turnout overall or for any subgroup defined by age, gender, race, or party affiliation. ID requirements had no significant effect on actual or perceived fraud, either.by Enrico Cantoni and Vincent Pons9158Vincent Pons736825Working Paper Summaries

Pursuing Precision Medicine at Intermountain Healthcare

Thu, 02/28/2019 - 00:00
What happens when Intermountain Healthcare invests resources in an innovative precision medicine unit to provide life-extending, genetically targeted therapies to late-stage cancer patients? Professors Richard Hamermesh and Kathy Giusti discuss the case and its connections to their work with the Kraft Precision Medicine Accelerator.Re: Richard G. Hamermesh, Kathy E. Giusti9148Richard G. Hamermesh6602Kathy E. Giusti104417Cold Call Podcast

The Hidden Cost of a Product Recall

Wed, 02/27/2019 - 00:00
Product failures create managerial challenges for companies but market opportunities for competitors, says Ariel Dora Stern. The stakes have only grown higher.by Danielle Kost9149Ariel D. Stern735581Research & Ideas

Judgment Aggregation in Creative Production: Evidence from the Movie Industry

Wed, 02/27/2019 - 00:00
Selecting early-stage ideas in creative industries is challenging because consumer taste is hard to predict and the quantity to sift through is large. Using The Black List that ranks scripts annually based on nominations from film executives, this study shows that aggregating expert opinions helps reduce quality uncertainty and can influence high-budget production.by Hong Luo, Jeffrey T. Macher, and Michael Wahlen9152Hong Luo601709Working Paper Summaries

New Research and Ideas, February 26, 2019

Tue, 02/26/2019 - 00:00
The link between education and hospital mortality rates ... Why salespeople aren't effective managers ... Is communication related to employee performance?Dina Gerdeman9145First Look

Infringing Use as a Path to Legal Consumption: Evidence from a Field Experiment

Tue, 02/26/2019 - 00:00
Copyright infringement may result from frictions preventing legal consumption, but also reveals demand. Research by Hong Luo and Julie Holland Mortimer highlight the importance of mitigating user costs in small-value transactions.by Hong Luo and Julie Holland Mortimer9151Hong Luo601709Working Paper Summaries

How Gender Stereotypes Kill<br /> a Woman’s Self-Confidence

Mon, 02/25/2019 - 00:00
Researchers believe gender stereotypes hold women back in the workplace. Katherine Coffman's research adds a new twist: They can even cause women to question their own abilities.by Dina Gerdeman9146Katherine B. Coffman879706Research & Ideas

Voter ID Laws Don't Work (But They Don't Hurt Anything, Either)

Thu, 02/21/2019 - 00:00
Voter ID laws are often proposed as an antidote to election fraud. There's just one problem, according to Vincent Pons. They don't work.by Sean Silverthorne9141Vincent Pons736825Research & Ideas