Harvard Business School Working Knowledge

Worried About the Great Resignation? Be a Good Company to Come From

5 min 31 sec ago
Some employees are just ready to move on. Rather than wave perks and bonuses at them, companies should focus on becoming great places to learn—and eventually leave, say Shalene Gupta and Sandra J. Sucher.by Shalene Gupta and Sandra Sucher9814Research & Ideas

Can a Company Managed from Anywhere Be Great?

Mon, 08/02/2021 - 00:00
Can companies with remote workforces succeed? The question has been dividing business leaders. James Heskett considers both sides of the debate.by James Heskett9812What Do You Think?

What if Closing the Wage Gap Means Everyone Earns Less?

Mon, 08/02/2021 - 00:00
Companies are under pressure to share more data about employee salaries, but research by Zoe Cullen reveals how pay transparency doesn't always help workers.by Avery Forman9811Research & Ideas

What Does an ESG Score Really Say About a Company?

Wed, 07/21/2021 - 00:00
A key gauge in the $30 trillion sustainable investment market provides a murky picture of corporate social responsibility. Research by Anywhere Sikochi and George Serafeim probes the underlying factors.by Kristen Senz9808Research & Ideas

Why Bankruptcy Spells Death for Too Many Businesses

Tue, 07/20/2021 - 00:00
Hasty liquidations cost creditors billions of dollars a year, research by Samuel Antill finds. What if more bankrupt companies were restructured—and revived—instead?by Rachel Layne9807Research & Ideas

For Entrepreneurs, the Benefits of Slowing Down

Fri, 07/16/2021 - 00:00
After several heady months for startups, Jeffrey Bussgang offers radical advice for founders this summer: just chill.by Jeffrey Bussgang9806Op-Ed

Strategies for Underdogs: How Alibaba’s Taobao Beat eBay in China

Tue, 07/13/2021 - 00:00
9804Cold Call Podcast

Hate Spreads Faster on Twitter: Evidence from 44 News Outlets

Tue, 07/13/2021 - 00:00
When it comes to tweeting, doom and gloom beat sunshine and rainbows, says research by Amit Goldenberg. Is it time to send in the positivity police?by Kristen Senz9805Research & Ideas

Good News for Disgraced Companies: You Can Regain Trust

Wed, 07/07/2021 - 00:00
Companies skilled at building trust focus on four key elements, say Sandra Sucher and Shalene Gupta in their book, The Power of Trust.by Lane Lambert9801Book

Do Companies Really Need Chief Experience Officers to Know Their Customers?

Mon, 07/05/2021 - 00:00
Does it take a CXO or chief customer officer to bring executives closer to the customer experience? James Heskett ponders the value of this increasingly popular role.by James Heskett9803What Do You Think?

Readers Ask: Which Companies Are Transforming Work?

Thu, 07/01/2021 - 00:00
Joseph Fuller answers readers' questions about automation, virtual internships, and the future of work on Working Knowledge’s “Office Hours” series.by Kristen Senz9802Office Hours

The Harvard Business School Faculty Summer Reader 2021

Wed, 06/30/2021 - 00:00
Looking for your next beach read? HBS faculty members share their summer reading lists, pulling from the worlds of technology, history, and science fiction.by Kathryn Haviland9798In Practice

Procter & Gamble’s Lean Innovation Transformation

Tue, 06/29/2021 - 00:00
9797Cold Call Podcast

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

Mon, 06/28/2021 - 00:00
Analysis by Ethan Rouen and colleagues reveals the true factors behind leaders' choices during the pandemic's painful early months, when survival was at stake for many businesses.by Lane Lambert9799Research & Ideas

One More Way the Startup World Hampers Women Entrepreneurs

Wed, 06/23/2021 - 00:00
Early feedback is essential to launching new products, but women entrepreneurs are more likely to receive input from men. Research by Rembrand Koning, Ramana Nanda, and Ruiqing Cao.by Michael Blanding9796Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

Tue, 06/22/2021 - 00:00
Remote work and pandemic turbulence have made it easier to poach star teams. Boris Groysberg and colleagues offer advice for companies trying to retain or recruit high performers, and for professionals considering a move.by Robin Abrahams, Boris Groysberg, and Steven L. Manchel9795Research & Ideas

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

Wed, 06/16/2021 - 00:00
COVID-19 has devastated the cruise industry, but one company may emerge stronger: Carnival. A case study by Stuart Gilson reveals how the cruising juggernaut is navigating the pandemic.by Michael Blanding9794HBS Case

IKEA Navigates the Future While Staying True to its Culture

Tue, 06/15/2021 - 00:00
9793Cold Call Podcast

When Your Nerves Get the Best of You, Change the Narrative

Mon, 06/14/2021 - 00:00
Anxiety can hobble even the most confident leaders. Francesca Gino offers three strategies that she uses to turn nerve-wracking situations into meaningful experiences.by Francesca Gino9792Op-Ed