Harvard Business School Working Knowledge

How Tennis, Golf, and White Anxiety Block Racial Integration

Wed, 06/09/2021 - 00:00
White people often take steps to avoid interacting with people of other races, whether it's at home, work, or even on a golf course, says research by Jon Jachimowicz.by Jay Fitzgerald9791Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

Tue, 06/08/2021 - 00:00
Why would anyone hope for the worst? Research by Serena Hagerty and colleague sheds light on just how far people will go to dodge a tough decision.by Michael Blanding9790Research & Ideas

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

Mon, 06/07/2021 - 00:00
Seeking donations can feel like begging. In this excerpt from Effective Fundraising, F. Warren McFarlan offers advice to help trustees approach prospective donors with confidence.by Danielle Kost9787Book

A Rare Find in Health Care: A Simple Solution to Racial Inequity

Wed, 06/02/2021 - 00:00
Research by Amitabh Chandra offers a stark new explanation for racial disparities in heart attack survival rates—a problem with immediate answers.by Michael Blanding9781Research & Ideas

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

Tue, 06/01/2021 - 00:00
Many people, particularly women, will be returning to the workforce as the COVID-19 pandemic wanes. What will companies need to do to harness the talent wave? asks James Heskett.by James Heskett9789What Do You Think?

Running a Consumer Fintech Startup within Goldman Sachs

Tue, 06/01/2021 - 00:00
9788Cold Call Podcast

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

Tue, 05/25/2021 - 00:00
Research by Shunyuan Zhang shows how Airbnb's pricing algorithm reduces bias, and offers lessons for other technology companies trying to root out racial inequity.by Lane Lambert9786Research & Ideas

Can Fabric Waste Become Fashion’s Resource?

Mon, 05/24/2021 - 00:00
COVID-19 worsened the textile waste crisis. Now it's time for the fashion industry to address this spiraling problem, say Geoffrey Jones and Shelly Xu.by Geoffrey Jones and Shelly Xu9784Op-Ed

Why America Needs a Better Bridge Between School and Career

Wed, 05/19/2021 - 00:00
As the COVID-19 pandemic wanes, America faces a critical opportunity to close gaps that leave many workers behind, say Joseph Fuller and Rachel Lipson. What will it take?by Joseph B. Fuller and Rachel Lipson9783Op-Ed

Launching a Career in the COVID Economy? Here Are 5 Tips.

Tue, 05/18/2021 - 00:00
The pandemic roiled education and the economy, but it doesn't have to derail a new graduate's career. In The Unspoken Rules, Gorick Ng offers advice to help job seekers find the right path.by Carolyn DiPaolo9782Book

How Georgia State University Increased Graduation Rates

Tue, 05/18/2021 - 00:00
9785Cold Call Podcast

Accounting for Product Impact in the Water Utilities Industry

Wed, 05/12/2021 - 00:00
Using a framework for measuring and monitoring product impact in a systematic way, this paper compares two competitor companies in the water utilities industry. Results demonstrate the potential for product impact measurement to inform strategic decision-making.by George Serafeim and Katie Trinh9778Working Paper Summaries

The Hard Truth About Being a CEO

Wed, 05/12/2021 - 00:00
CEOs rarely get the full story from advisers and don't seem to know when to step down, says David Fubini. His book Hidden Truths offers candid wisdom for leaders.by Michael Blanding9776Book

Time Dependency, Data Flow, and Competitive Advantage

Tue, 05/11/2021 - 00:00
The perishability of data has strategic implications for businesses that provide data-driven products and services. This paper illustrates how different business areas might differ with respect to the rate of decay in data value and the importance of data flow in their operations.by Ehsan Valavi, Joel Hestness, Marco Iansiti, Newsha Ardalani, Feng Zhu, and Karim R. Lakhani9777Working Paper Summaries

Who Has Potential? For White Men, It’s Usually Other White Men

Mon, 05/10/2021 - 00:00
Companies struggling to build diverse, inclusive workplaces need to break the cycle of “sameness” that prevents some employees from getting an equal shot at succeeding, says Robin Ely.by Dina Gerdeman9775Research & Ideas

How Four Women Made Miami More Equitable for Startups

Thu, 05/06/2021 - 00:00
A case study by Rosabeth Moss Kanter examines what it takes to break gender barriers and build thriving businesses in an emerging startup hub.by Carolyn DiPaolo9774HBS Case

Reversing Brain Drain: Moving Talent to Middle America

Tue, 05/04/2021 - 00:00
9771Cold Call Podcast

Accounting for Product Impact in the Telecommunications Industry

Tue, 05/04/2021 - 00:00
A product impact framework is a systematic methodology applicable to different companies across a wide range of industries. This study examines the telecommunications industry, estimating the value of a product’s reach, accessibility, quality, optionality, environmental use emissions, and end-of-life recyclability.by George Serafeim and Katie Trinh9773Working Paper Summaries

Best Buy: How Human Connection Saved a Failing Retailer

Tue, 05/04/2021 - 00:00
In The Heart of Business, former Best Buy CEO Hubert Joly shares how he revived the ailing electronics chain, offering a guide to leaders facing seemingly insurmountable challenges.by Michael Blanding9772Book

Where Does CEO Activism Go From Here?

Mon, 05/03/2021 - 00:00
More than 200 CEOs, including Warren Buffett, recently spoke out in support of voting rights. But whom do these CEOs represent? asks James Heskett.by James Heskett9770What Do You Think?